Assistant Office Technology Specialist - Washington, D.C.
Leading Law Firm is seeking an Assistant Office Technology Specialist to be located in their Washington, DC office. The Assistant Office Technology Specialist will ensure that office computers, printers, scanners, telephones, and other related devices are productively deployed and used. This position will also assist service desk personnel and the local Office Technology Manager with troubleshooting and operational maintenance of desktop systems. Various technical duties include but are not limited to providing support for and setup of conference room audio and video hardware, both onsite and off, including any web based conferencing systems; use of ticketing system to track all customer reports of hardware, software, telephone, mobile device and peripheral problems; use of User Experience Monitoring application on a daily basis; and assisting with installation and configuration of desktop, laptop, and telephone equipment in accordance with firm defined installation templates or guidelines.
Successful candidates will have excellent customer service, analytic, troubleshooting, and communication skills. Working knowledge of Windows operating systems and MS-Office Suite ranging from 2016 and higher is required. A minimum of one (1) year experience working in a professional services setting, preferably a law firm is also required.
To Apply: Please email your resume to: firstname.lastname@example.org