IT Support Specialist - New York City, NY

Location: New York, NY
Date Posted: 09-28-2017
IT Support Specialist - New York City, NY
The Information Technology Department of top-notch law firm has an opening for an IT Support Specialist in their New York City office.- The IT Support Specialist is responsible for providing exceptional customer service and support to the Firm and clients of the Firm during after hours. - (The hours for this position are: 10:30 a.m. to 6:30 p.m. Monday through Friday)
Providing end-user support services, troubleshooting assistance, and problem resolution via telephone, remote desktop connection, and/or visits to user locations; exhibiting ownership and timely resolution of all incident tickets and change orders; interacting directly with other IT groups to determine the proper remediation for an issue; setting-up and quality assurance testing of new hardware and software for existing and new end-users in the Firm and other duties as assigned. 
• Minimum of four years of experience in end-user support.
• Two-year college degree preferred.  Equivalent experience will be considered.
• Strong communication and interpersonal skills.
• Experience implementing, maintaining and supporting Windows operating systems and Microsoft Office applications.
• Technical experience configuring and supporting workstations, laptops, printers, and related equipment.
• Flexibility to work additional shifts as needed.
To Apply:
 Please email your resume for immediate consideration to:
Craig Fleck
Vice President
Chelsea Search Group
3050 Rue D'Orleans #317
San Diego, CA 92110
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