E-Billing Specialist – Palo Alto, CA

Location: Palo Alto, CA
Date Posted: 06-20-2018
E-Billing Specialist – Palo Alto, CA
Responsibilities: Foster and maintain professional and collaborative relationships with clients, attorneys, billing service representatives, and client account representatives to ensure compliance with client and attorney billing specifications. Responsible for client on-boarding to E-Billing, including thorough review and implementation of client outside counsel guidelines and proper coding and set up in Aderant, the E-Billing Hub, and the E-Billing vendor sites. Work with new E-Billing vendors to implement as required by clients. Proactively manage submission and approval of working timekeepers for each client/E-Billing vendor monthly. Review and maintain proper rate structure; coordinate with billing service representatives as needed. Monitor tier discounts, budgets and fee caps. Escalate potential issues that might occur and delay billing. Submit all electronically billed invoices through the eBillingHub or the client’s chosen eBilling vendor. Review time entries based on client and matter requirements (block billing, task codes, summer associate time, etc). Review cost entries and receipts for compliance with outside counsel guidelines. Review invoices for application of discounts or fee agreements where applicable. Diligently monitor and address eBilling issues and rejections with attorneys, client accounting representative, and billing service representatives as needed. Respond to inquiries from client accounting representatives and attorneys relating to payment status of invoices. Work closely with them to address any issues that might be preventing approval and payment. Coordinate with attorneys on status and budget requests for clients and submit to eBilling vendor sites. Monitor and address reduced payment of invoices. Manage and maintain client accounts for proper billing processes and procedures.
Qualification and Experience:
Bachelor’s degree or equivalent. 2-5 years of experience with electronic billing applications and processes. Experience working independently, within cross-functional teams, in a collaborative environment. Knowledge of electronic billing systems (eBillingHub, Serengeti, Collaborati, CounselLink, TyMetrix 360, CounselGO). Strong attention to detail. Excellent written and verbal communications skills.. Strong organizational skills and ability to manage large amounts of data. Proficiency in Microsoft Office (Work, Excel, Outlook). Customer Service Focused.

To Apply: Please email your resume for consideration to: cfleck@chelsearecruiters.com
Craig Fleck
Vice President
Chelsea Search Group
3050 Rue D'Orleans #317
San Diego, CA 92110
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