Collections Specialist (Temp)

Under minimal supervision, uses previous credit and collections experience to help further improve the effectiveness and professionalism of the collections area.  Assists the department manager in setting and meeting department related goals.  With the goal of improving collection speed, develops and maintains solid relationships with many of the Firm’s clients and billing attorneys, primarily in person and through direct telephone contact.  Will also provide recommendations for the improvement of credit and collections policies and procedures; and the development of client intake policies and other procedures, as necessary.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• With input from the department manager, is directly responsible for managing the accounts receivable balances of a number of assigned clients. Will work closely with clients, attorneys and their secretaries. Follows up, tracks and reports progress in the resolution of client collection problems.
• Assists in establishing performance goals and standards for the collections area, works with the manager to develop strategies to further the success in achieving the Firm’s collections goals.
• Meets with billing attorneys on a monthly basis to assess and advance the collection of client accounts receivable. Assists attorneys with ongoing account receivable management and collection related projects, as requested or necessary.
• Provides reports and analyses as requested.
• Ensures collection efforts adhere to the legal requirements established by the Fair Debt Collections Practices Act and other applicable laws.

JOB QUALIFICATIONS:

• Bachelor’s Degree is preferable.

• Excellent communication and analytical skills.
• Proven ability to interface with all levels of management, attorneys, secretaries, other staff, and clients.
• Strong computer skills and proficiency with Excel and Word.
• Excellent people skills, including clear, professional, verbal and written communication skills and strong relationship building abilities. Flexible and adaptive, yet highly focused and persistent in working toward achieving established goals.
• Thorough knowledge of the Fair Debt Collections Practices Act and consumer collection laws as they pertain to required notifications, litigation and collection activity.

To Apply: Please email resume to: cfleck@chelsearecruiters.com